FAQ

A1. Yes, we have been offering specialized products in this field for 10+ years.

A2. We mainly develop and produce disposable lapascopic instruments (including disposable laparoscopic scissors ,disposable laparoscopic graspers ,disposable laparoscopic dissectors, disposable retrieval bags, disposable ripstop retrieval device, disposable specimen pouches, disposable ripstop retrieval bags, disposable trocar and disposable knot pusher), Anti-infection consumables (disposable ultrasound probe cover, disposable endo cover), Open surgery Consumables ( including disposable skin retractor, disposable hooks,disposable wound protector and disposable uterine cannula).

A3. Yes, Free samples are available for testing the quality and please tell me what you want.

A4. We have plenty stock and we can ship the order very soon in 10-15 days, and customization takes 30-35 days.

We have CE, EN-ISO 13485:2016, ISO 9001 Certificate,U.S. Food and Drug Administration (FDA).

A6. We can print your logo on our products or we can produce according to your drawings or make drawings by your samples products.

A7. Any inquiry will be replied in 12 hours. Timely and professional service all the time.

As a responsible supplier, each of our client's order is executed wholeheartedly.


A8. We accept bank transfer, western union, moneygram, Paypal, L/C.

· First, choose the products from our catalogs and price list and send us an order list with quantities. 

· Second, send you an invoice according to your order list including the shipping cost.

· Third, make the payment to our company bank account and we will prepare the order。

· Fourth, arrange the shipping to you by DHL, UPS, FEDEX, TNT, EMS, ARAMAX, ect. and send you the tracking number to trace.


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    Employees at Surgitools continuously focus on the safety of patients and the effectiveness of products and services, and emphasize on customer satisfaction.

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